Terms of Service
Last Updated: April 12, 2026
These Terms of Service (“Terms”) govern your access to and use of CandleTrainer services, including our website, applications, APIs, tools, and related features (collectively, the “Services”).
By accessing or using the Services, you agree to these Terms.
1. Eligibility and Account Registration
You must meet the legal age and capacity requirements in your jurisdiction to use the Services.
You agree to:
- Provide accurate and complete registration information
- Keep account credentials secure
- Promptly update account information when it changes
- Be responsible for activity conducted through your account
You may not share account access in a way that violates your plan terms.
2. Service Description
CandleTrainer is a technology platform for market learning and training workflows, including simulation, replay, analytics, and strategy-related tooling.
Unless explicitly stated, we do not:
- Provide investment, legal, or tax advice
- Guarantee trading outcomes or profitability
- Act as custodian of your assets
3. Subscriptions, Billing, and Refunds
Some features require paid subscriptions.
By purchasing a plan, you agree that:
- Fees, billing cycles, and included features are shown at checkout or in-plan settings
- Subscriptions may auto-renew unless canceled before renewal
- You authorize us and our payment processor to charge applicable fees and taxes
Refunds, if offered, are handled according to the plan terms, promotional terms, and applicable law.
4. Acceptable Use and Prohibited Conduct
You agree not to:
- Use the Services for unlawful, fraudulent, or manipulative activity
- Attempt unauthorized access, privilege escalation, or security circumvention
- Reverse engineer or disrupt Service integrity (except where legally allowed)
- Upload malware or harmful code
- Misuse APIs, scrape without authorization, or exceed rate/policy limits
- Infringe intellectual property or privacy rights
We may suspend or terminate accounts involved in prohibited conduct.
5. User Content and Data
You retain ownership of your content, strategy logic, and data you submit to the Services.
You grant CandleTrainer a limited, non-exclusive license to host, process, and use such data solely to provide, secure, and improve the Services in accordance with our Privacy Policy.
You represent that you have the rights required to upload and process the data you provide.
6. Intellectual Property
All rights in the Services (excluding your content), including software, design, trademarks, and documentation, are owned by CandleTrainer or its licensors.
No rights are granted except as expressly stated in these Terms.
7. Third-Party Services and Integrations
The Services may integrate with third-party products (for example brokers, exchanges, cloud providers, analytics, or payment services).
We are not responsible for third-party products, uptime, terms, security, or data practices. Your use of such services is governed by their terms.
8. Market Data, Simulation, and No Advice Disclaimer
You acknowledge that:
- Market data can be delayed, incomplete, or inaccurate
- Simulated results and backtests do not guarantee live performance
- Any strategy decisions, order logic, and risk controls are your responsibility
Nothing in the Services constitutes investment advice, solicitation, or fiduciary services.
9. Service Availability and Changes
We may modify, suspend, or discontinue any part of the Services at any time, including for maintenance, security, legal, or business reasons.
Where reasonable, we will provide advance notice for material changes.
10. Termination
You may stop using the Services at any time.
We may suspend or terminate access if:
- You breach these Terms
- Your use creates legal or security risk
- Required by law, court order, or regulator
Sections that by nature should survive termination remain in effect (for example, fees due, IP, disclaimers, liability limits, dispute terms).
11. Disclaimer of Warranties
To the maximum extent permitted by law, the Services are provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant uninterrupted, error-free, or fully secure operation.
12. Limitation of Liability
To the maximum extent permitted by law:
- CandleTrainer is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, data, trading opportunity, or goodwill
- Our aggregate liability for claims related to the Services is limited to the amount you paid to us for the applicable paid Services during the 12 months before the event giving rise to liability
These limits apply regardless of legal theory.
13. Indemnification
You agree to indemnify and hold harmless CandleTrainer and its affiliates, officers, employees, and agents from claims, losses, and expenses (including legal fees) arising from:
- Your misuse of the Services
- Your violation of these Terms
- Your violation of applicable law or third-party rights
14. Governing Law and Disputes
These Terms are governed by applicable law of the jurisdiction where the operating entity of CandleTrainer is established, unless mandatory local law provides otherwise.
Before filing formal claims, both parties agree to first attempt good-faith resolution by contacting:
15. Changes to Terms
We may revise these Terms from time to time. If changes are material, we will provide notice via website, product notice, or email where appropriate.
Continued use of the Services after the effective date constitutes acceptance of the updated Terms.
16. Contact
For legal, compliance, or Terms questions: